I was in a real jam recently when I got home from the hospital from recent back surgery only to discover that I was not comfortable in any of my chairs. I tried ordering chairs online and from local furniture stores. To my distress none of them worked. I was in no physical shape to go myself to a store to try them. I found Peartree Office Furniture and spoke with Christine. After describing my dilemma and explaining my specifications she found me my dream chair. Peartree went above and beyond in an unusual way to help me out. I have since ordered three Knoll Saper chairs, they were comfortable, had the straight back, wide arms and cushioned seat I needed.
It is exceedingly rare in this day and age for a big commercial store to lend a total stranger like me a hand the way they did and I will always be grateful to them for it. On top of their kindness I now realize that this was the place to go, as they specialize in office furniture and have two floors of it!!